When will Ostrom forward my smart meter order to the grid operator?

Written by Laura
May 7, 2026

⏰ When is my smart meter order forwarded to the grid operator?

The order is only submitted from your start of supply — once your contract is actively in supply and we have a cooperation with your grid operator.

🤔 Why is the order not submitted earlier?

The order can only be submitted once:

• your contract is active and supply has started

This ensures:

• correct assignment
• smooth coordination with the grid operator

📅 What happens if my start of supply is in the future?

Your contract may already be confirmed, but if your start of supply is, for example, in 4 months:

• the order will not be submitted immediately
• the process will only start at your start of supply

👉 This means you will need to wait until your start of supply

✅ Do I need to take any action?

No — we will automatically initiate the process once your contract is actively in supply.

📬 What happens after the order is submitted?

Once the order has been submitted, you will receive an order confirmation via email, including an order ID and a description of the next steps.