# When will Ostrom forward my smart meter order to the grid operator?

Written by Laura  
May 7, 2026

## ⏰ When is my smart meter order forwarded to the grid operator?

The order is only submitted from your **start of supply** — once your contract is **actively in supply** and we have a **cooperation with your grid operator.**

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## 🤔 Why is the order not submitted earlier?

The order can only be submitted once:

- your contract is **active** and supply has started

This ensures:
- correct assignment
- smooth coordination with the grid operator

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## 📅 What happens if my start of supply is in the future?

Your contract may already be confirmed, but if your start of supply is, for example, **in 4 months**:

- the order will **not be submitted immediately**
- the process will only start **at your start of supply**

👉 This means you will need to **wait until your start of supply**

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## ✅ Do I need to take any action?

No — we will automatically initiate the process once your contract is **actively in supply**.

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## 📬 What happens after the order is submitted?

Once the order has been submitted, you will receive an **order confirmation via email**, including an **order ID** and a description of the **next steps**.